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The International Customer Management Institute (ICMI) is a global leader in call center consulting, training, publications and membership services.
callcentermagazine.com - 2009-04-08
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ICMI's Customer Management Insight. An Online Journal For Customer Contact Professionals Worldwide.
cmisight.com - 2009-04-10
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Founded by Call Center industry expert Gary Styczynski, Global Service Solutions, LLC specializes in all aspects of Call Center and Telecommunications ...
www.global-service-solutions.com - 2009-02-07
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Pradev Software Solutions is a global leader in software development, call center consulting, training, publications and membership services.
Pradev 
www.pradev.com - 2009-02-09
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interactive voice response
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